Monday, February 23, 2009

A Little Chemistry says thank YOU :)

We got this in our inbox today (no, not the above delivery but the letter below for the above parcel that we sent)...and there's nothing more we can say but thank you. It was a li'l dream come true when this site was launched just two months ago. We didn't aim for miracles. To be recognized in the blogshop scene is good enough. To stand out for our interesting bits and pieces is even better. But to be remembered and acknowledged for something we truly believe in and are passionate about, now that's something else. Nothing would make us happier than making you happy when you receive your goodies, and telling us how it's made your heart do a li'l skip...like this one that we received from pretty*petals...

"Hi, I've received your parcel today. You really make my day with the nice wrapping and the free gift. You have certainly made my online shopping experience such a pleasant one. What you did is a very good approach and strategy in building a long term relationship with your customers and believe me, this CRM (customer relationship management) will go a very long way. Do keep up the good work dear. I will certainly be visiting your blog from time to time for updates!" Thanks and regards, pretty*petals :)

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